We have detected you are using an outdated version of Internet Explorer as your web browser. This may put your online banking security at risk. You also will not be able to access all the content and features on the CIBC Online Banking site. We highly recommend you update to the latest version of Internet Explorer, Google Chrome, Mozilla Firefox or Apple Safari. Learn more about browser requirements for CIBC Online Banking.
Performance at a Glance
In 2017 we advanced our client-focused strategy, created value for our shareholders and delivered strong earnings growth.
Table that summarizes key financial metrics for CIBC’s for 2016 and 2017 including financial results, financial measures, common share information, dividends, and net income by Strategic Business Unit.
For the year ended October 31
(Canadian $ in billions, except as noted)
Provision for credit losses
Financial measures (%)
Reported/Adjusted efficiency ratio(1)
Return on common shareholders’ equity (ROE)
Net interest margin
Total shareholder return
Common share information
Reported/Adjusted dividend payout ratio(1)
Net income by Strategic Business Unit
Canadian Personal and Small Business Banking
Canadian Commercial Banking and Wealth Management
U.S. Commercial Banking and Wealth Management
Reported revenue ($ billions)
Reported net income ($ billions)
Adjusted earnings per share(1) ($)
Adjusted return on
Client Experience Metric: Improvement in Gap to #1(2) 2013 to 2017
J.D. Power Canadian Retail
Banking Satisfaction Study
Ipsos CSI Net
Business Mix% adjusted net income(1)
For additional information, see the “Non-GAAP measures” section of the MD&A.
Gap to #1 is a measure of CIBC’s ranking relative to Canada’s Big 5 banks.